NOC PHARMA SHIPPING POLICY

Order processing times.

Shipping costs

Shipping options

Potential service interruptions

*NOC Pharma Shipping Policy for Authorized Wholesalers and Pharmacies*

 

*1. General Shipping Information:*

•⁠  ⁠NOC Pharma only ships medical cannabis products to licensed pharmacies and authorized wholesalers within Germany & EU Member States . All orders must comply with German federal regulations and are subject to verification of licenses before shipment.

•⁠  ⁠We do not ship cannabis products to individuals or entities without the proper authorization.

 

*2. License Verification:*

•⁠  ⁠Before processing any order, NOC Pharma requires the submission of a valid wholesale or pharmacy license. License verification will be carried out upon registration and before each order is approved.

•⁠  ⁠Orders will only be dispatched once licensing has been confirmed and verified by our compliance NOC Team Compliance.

 

*3. Shipping Methods:*

•⁠  ⁠NOC Pharma partners with regulated and secure courier services to ensure the safe and compliant delivery of all cannabis products. All shipments are tracked and monitored to guarantee compliance with medical cannabis transportation laws.

•⁠  ⁠Shipping options may include standard, expedited, and temperature-controlled services to ensure product integrity and compliance with medical storage requirements.

 

*4. Delivery Times:*

•⁠  ⁠Standard delivery times for licensed wholesalers and pharmacies within Germany range between 5-10 business days from products in NOC PHARMA stock., depending on the location.

•⁠  ⁠For urgent orders, we offer expedited shipping options, subject to availability and additional costs.

•⁠  ⁠Delays may occur due to compliance checks or unforeseen circumstances, such as authorities' regulatory approvals.

 

*5. Shipping Fees:*

•⁠  ⁠Shipping fees are calculated based on order size, weight, and the chosen delivery option. Standard shipping fees will be included in the invoice.

•⁠  ⁠Free shipping may be available for orders exceeding a certain volume. Contact our NOC PHARMA sales team account representative for further details.

 

*6. Packaging:*

•⁠  ⁠All medical cannabis shipments are discreetly packaged in compliance with German law and Good Distribution Practice (GDP) guidelines for pharmaceuticals. Packaging is secure and tamper-evident, ensuring the safety and integrity of the product throughout transit.

•⁠  ⁠Temperature-sensitive products will be shipped in controlled environments to maintain product efficacy.

 

*7. Order Tracking:*

•⁠  ⁠Once the order is dispatched, the client will receive a tracking number to monitor the shipment status.

•⁠  ⁠We ensure continuous tracking of your shipment until it reaches your facility. For any delays or issues, contact our customer service team immediately.

 

*8. Returns and Exchanges:*

•⁠  ⁠Due to regulatory constraints, returns or exchanges of medical cannabis products are only accepted in the event of an error on our part or a product defect.

•⁠  ⁠Products must remain in their original, sealed packaging and compliance with Good Manufacturing Practice (GMP) standards. Any requests for returns must be made within 5 days of receiving the shipment.

 

*9. Compliance with Laws:*

•⁠  ⁠NOC Pharma operates strictly within the bounds of German law, particularly the BtMG (Narcotics Act) and AMG (Medicinal Products Act).

•⁠  ⁠By placing an order, you confirm that your organization is authorized to purchase, distribute, or dispense medical cannabis under these regulations. Unauthorized purchases are subject to legal action and the suspension of services.

 

*10. Contact Us:*

•⁠  ⁠For any questions or concerns about your order, shipping options, or compliance requirements, please contact our customer service team at [insert contact details]. We are here to assist you with any aspect of your order or shipping needs.

 

*NOC Pharma Shipping Policy for Cannabis Patients*

 

At NOC Pharma, we are committed to ensuring a safe and efficient process for delivering medical cannabis products to our patients. Our shipping policy outlines how we handle deliveries in compliance with German and EU regulations for medical cannabis. Please read this policy carefully before placing an order.

 

*1. Eligibility for Shipment*

NOC Pharma only ships medical cannabis to patients who have:

•⁠  ⁠A valid medical prescription from a licensed doctor.

•⁠  ⁠Registered with one of NOC Pharma's partner pharmacies or authorized wholesalers.

•⁠  ⁠Verified their identity and prescription details with us and our pharmacy partners.

 

*2. Authorized Wholesalers and Partner Pharmacies*

We work exclusively with *licensed wholesalers and pharmacies* authorized to distribute medical cannabis products in Germany. These partners ensure the highest standards of quality and regulatory compliance.

 

*3. Delivery Regions*

NOC Pharma provides shipping across all federal states in Germany. Please note that we *do not* offer international shipping for medical cannabis products outside Germany due to legal restrictions.

 

*4. Prescription Validation*

All orders for medical cannabis require validation of a prescription before shipment.

This verification process is handled by our partner pharmacies and must be completed before the shipment can be dispatched.

 

*5. Shipping Time*

Once the prescription is validated and the order is confirmed, shipments typically take:

•⁠  ⁠*1-3 business days* for processing.

•⁠  ⁠*2-5 business days* for delivery within Germany, depending on the patient's location.

Patients will receive an order confirmation with tracking information via email once the package is dispatched.

 

*6. Shipping Costs*

Standard shipping costs within Germany start price *€10.00* per order. Additional charges may apply for expedited or special delivery options.

 

*7. Discreet Packaging*

All shipments of medical cannabis are packaged discreetly, without any external labeling indicating the contents. This ensures patient privacy and complies with shipping regulations.

 

*8. Delivery Requirements*

Upon delivery, patients must provide:

•⁠  ⁠A valid ID matching the prescription details.

•⁠  ⁠A signature confirming the receipt of the order.

If the patient is unavailable, the delivery may be rescheduled, or the package may be held at a designated pickup location (pharmacy or courier depot).

 

*9. Returns and Refunds*

Due to the nature of medical cannabis products, *we cannot accept returns* unless the product is damaged or incorrect upon arrival. If there is an issue with the order, patients should contact NOC Pharma customer support within *48 hours* of receiving their package.

 

*10. Legal Compliance*

NOC Pharma strictly adheres to German and EU laws regarding the handling, shipping, and distribution of medical cannabis. Any attempt to alter, resell, or distribute cannabis products without proper authorization is illegal and will be reported to the authorities.

 

*11. Support and Assistance*

For any questions regarding your shipment or order, please contact NOC Pharma's customer support team at *support@nocpharma.de* or call us at *+49 036427 20205.

Our team is available Monday to Friday, from **9:00 AM to 6:00 PM*.