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NOC Pharma Medical Cannabis Prescription Platform Terms and Conditions

Effective Date: [Insert Date]
Last Updated: [Insert Date]

Welcome to NOC Pharma’s Medical Cannabis Prescription Platform. These Terms and Conditions govern your use of our platform and services, including accessing medical cannabis products through our partner pharmacies. By using our platform, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please do not use our services.

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1. General Information

NOC Pharma GmbH ("we", "us", or "our") operates this platform in compliance with applicable German laws and regulations. Our platform facilitates the prescription, purchase, and delivery of medical cannabis products for patients in collaboration with licensed partner pharmacies.

Company Details:
NOC Pharma GmbH
[Insert Company Address]
[Insert Postal Code, City, Germany]
Email: support@nocpharma.de
Phone: +49 (XXX) XXX-XXXX

2. Eligibility and Registration

2.1 Age and Residency Requirements:
To use our platform, you must be at least 18 years old and a legal resident of Germany. Medical cannabis products are available only for patients residing in Germany who have a valid prescription from a licensed physician.

2.2 Registration Process:
Patients must create an account to access our services. During registration, you will be required to provide accurate personal information, including your name, date of birth, address, and contact details. You must also upload a valid ID and a prescription from a licensed German physician.

2.3 Account Security:
You are responsible for maintaining the confidentiality of your login credentials. If you suspect any unauthorized access to your account, please contact us immediately.

3. Prescription Validation and Medical Information

3.1 Prescription Verification:
All prescriptions submitted through our platform are verified for authenticity and compliance with German regulations. We reserve the right to reject any prescription that does not meet legal requirements.

3.2 Medical Information:
We may request additional medical information relevant to your treatment. This information is used solely for validating your eligibility for medical cannabis and ensuring compliance with legal obligations. All data is handled in accordance with our Privacy Policy and GDPR regulations.

4. Product Availability and Delivery

4.1 Partner Pharmacies:
NOC Pharma collaborates with licensed partner pharmacies to dispense and deliver medical cannabis products to patients. Our platform connects patients with these pharmacies, which are responsible for the delivery process.

4.2 Product Availability:
The availability of medical cannabis products depends on our partner pharmacies' stock levels and their compliance with German pharmaceutical regulations. We cannot guarantee the availability of specific products at all times.

4.3 Delivery:
Once a prescription is validated, our partner pharmacy will prepare and dispatch your order. Deliveries are made in accordance with the pharmacy's delivery terms, and the pharmacy is responsible for ensuring that all deliveries comply with German laws regarding the transportation of medical cannabis.

4.4 Delivery Area and Timeframe:
Medical cannabis products are delivered within Germany only. Delivery times may vary depending on the pharmacy's logistics and your location. Estimated delivery times will be communicated to you upon confirmation of your order.

4.5 Delivery Fees:
Delivery fees are set by our partner pharmacies and will be added to your order. The fees and details of the delivery service will be presented to you before confirming your order.

5. Use of Medical Cannabis Products

5.1 Compliance with Prescriptions:
Patients must use medical cannabis products strictly in accordance with the instructions provided by their prescribing physician. NOC Pharma and our partner pharmacies are not liable for misuse or failure to follow prescription guidelines.

5.2 Legal Compliance:
Patients are responsible for ensuring that their use of medical cannabis products complies with German law. Medical cannabis is intended for use solely by the patient for whom it is prescribed.

6. Prices and Payment

6.1 Pricing:
Prices for medical cannabis products are determined by our partner pharmacies and are displayed on our platform. All prices include applicable taxes as required by German law.

6.2 Payment Methods:
We accept payment methods authorized by our partner pharmacies, including direct bank transfer and online payment options. All payments must be processed securely through the platform, and the details will be provided when placing your order.

6.3 Payment Terms:
Full payment is required at the time of order confirmation. Orders will not be processed or dispatched until payment is received and confirmed.

7. Refunds and Cancellations

7.1 Cancellations:
Once an order is placed and confirmed, it cannot be canceled due to the nature of medical cannabis products. However, if there are issues with your order, you may contact our support team for assistance.

7.2 Refunds:
Refunds will only be considered if the product delivered is defective or if there is an error in the delivery process. Refunds are subject to the pharmacy’s policy and applicable laws. If you believe you are entitled to a refund, please contact the pharmacy directly or reach out to our support team.

8. Data Protection and Privacy

8.1 Personal Data Handling:
We process your personal data in compliance with the GDPR and German privacy laws. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your data.

8.2 Data Sharing:
Your data may be shared with partner pharmacies for the purpose of fulfilling and delivering your orders. These pharmacies are required to comply with German data protection laws and our Privacy Policy when handling your information.

9. Liability

9.1 Platform Use:
NOC Pharma is not liable for any damages arising from the use or inability to use our platform. We strive to ensure the accuracy and availability of information on our platform, but we do not guarantee it.

9.2 Product Liability:
Our partner pharmacies are responsible for the quality and safety of the medical cannabis products they dispense. Any issues related to product quality or adverse reactions should be reported directly to the pharmacy or your physician.

10. Modifications to the Terms

We reserve the right to modify these Terms and Conditions at any time to reflect changes in our practices or compliance with legal requirements. Any changes will be effective immediately upon posting on our platform. Your continued use of the platform after any modifications indicate your acceptance of the revised terms.

11. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

NOC Pharma GmbH
[Insert Company Address]
[Insert Postal Code, City, Germany]
Email: support@nocpharma.de
Phone: +49 (XXX) XXX-XXXX